Purpose: To conduct casework, counselling and group work for the clients who walk-in or are referred to the respective Centre.

Main Duties and Responsibilities:

• Provides casework, counselling, group work and community work
• Network and collaborate with relevant stakeholders and community partners
• Plan and implement programmes to meet the community’s needs
• Maintains and ensures regular and timely recording of data in SSNet
• Plans and implements projects assigned
• Participates in staff meetings and case conferences as required and shares information in a respectful, non-judgemental manner
• Exercises good judgement and discretion in dealing with confidential information
• Meets with supervisor on a regular basis and participates in supervision and performance evaluation
•  Provides supervision, guidance and coaching to supervisees (applicable to Senior Social Worker)
•  Attends relevant professional development seminars and training programs for self-development
• Performs other organizational duties as assigned

Requirements:

• Bachelor’s Degree/Post Graduate in Social Work from universities recognised by the Social Work Accreditation and Advisory Board (SWAAB) of Singapore.
• Good written communication skills to document information in a clear, concise and accurate manner
• Good verbal and interpersonal skills to liaise with external agencies
• Individuals with specialized training in marital counselling, family violence and mental health are preferred
• More than 5 years of relevant working experience with families and children (applicable to Senior Social Worker)
• Passionate individuals committed in working with individuals and families
• Good team player who is positive, caring and compassionate
• Able to work in a multi-disciplinary team with good interpersonal skills to communicate with people at all levels such as family members, government agencies and other professionals

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg. 

Posted as of February 2020

Purpose: To deliver key evidence-based parenting programmes to parents whose children attend the primary and secondary schools in the Taman Jurong / Boon Lay region. The incumbent will also outreach to parents especially those with higher parenting needs, to encourage participation in the parenting programmes. There will be opportunities to work with individuals, families, schools and social service agencies within the region.

The objectives are to:

• Improve parenting competencies
• Strengthen parent-child relationships
• Reduce difficult behaviours amongst children
• Increase outreach to parents with parenting needs
• Improve coordination, especially for parents who need other services

Main Duties and Responsibilities:

• Deliver evidence-based programmes such as Triple P Level 3 & 4 and Signposts to parents
• Use relevant delivery modes and supplement the sessions with contextualised examples to cater to parenting in a local context
• Conduct sessions at conducive venues such as schools, other social service agencies or parents’ homes which are convenient to parents
• Work with schools and the community to reach out to parents, especially those with higher parenting needs, to encourage participation in parenting programmes
• To utilize outreach platforms such as publicity through schools, letters, emails, text messages, telephone calls, home visits, introductory Triple P sessions and the ParentGateway app
• Identify and work with different stakeholders such as School leaders, teachers, counsellors, parent support groups, father’s groups to increase awareness of family-related support and participation in FLE programmes and to improve parenting support through participation in case discussions
• Establish positive working relationships with stakeholders
• Provide follow-on support for parents who continue to have parenting needs and require counselling after completing the Triple P or Signposts programmes
• Link up with relevant service providers and refer these parents accordingly
• Refer families with multiple needs to the relevant community partners
• Attend relevant meetings, discussions and events
• Prepare reports where necessary and ensure timely submissions and updates
• Meet with Supervisor on a regular basis and participate constructively in the supervision and performance evaluation
• Perform other organizational duties as assigned

Requirements:

• Possess a degree in counselling / social work / psychology / sociology or related fields
• An accredited FLE trainer under MSF’s Family Support Division
• Excellent communication and facilitation skills
• Excellent interpersonal skills to outreach and effectively liaise with parents, partners and stakeholders
• Passionate individuals who are committed to engage with parents
• Resilient and willing to work hard to achieve optimal results
• Possess a non-judgemental and positive attitude
• Team player who is able to collaborate with community partners
• Able to work independently when required to
• Able to conduct home visits
• Able to work on weeknights, Saturdays and Sundays, when required

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg. 

Posted as of February 2020

The incumbent will be under the Corporate Communications team

Main Duties and Responsibilities:

Communication:

• Responsible for developing strategies and tracking outcomes for social media
• Opening avenues for media engagements for the organization
• Developing and execution of internal Comm campaigns
• Strategic distribution and analysis of publications of organization (extend reach and engagements)
• Streamline communication collaterals to uniformly reflect branding of the organisation
• Manage part time staff and guide junior executives
• Lead projects and provide adequate findings of progress of campaigns
• Develop content within the organisation to support units in marketable services
• Introduce and implement new features in THK online platforms. Features in websites, social media and digital space

Visual Communication:

• Develop and maintain inventory of design services
• Advice divisions on workflow and process in visual comm production
• Hold monthly meetings with divisions to review and align branding mechanics
• Interpret design briefs into communicable collateral
• Training department staff in design software to ensure department is able to develop and edit visual projects
• Develop and maintain inventory for corporate collateral
• Source and maintain printing and corporate gift vendors
• Review and advice on THK physical branding aspects (Centre signage, letterheads, T-shirts, uniform etc.)
• Provide advice and art direction to all THK visual aspects.

 Requirements:

• At least a Diploma in Mass Communications
• Have at least 2 years’ experience
• Effective communication skills
• Excellent organization and project management skills.
• Proficiency with Microsoft Office Software and Its applications.
• Must be well-versed in Adobe Creative Suite and Microsoft Office
• 3D software knowledge is a bonus
• Meticulous, eye for detail and good knowledge of colour and typography

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg

Posted as of  February 2020

Main Duties and Responsibilities:

• Manage and liaise with volunteers and partners to recruit, engage and retain volunteers
• Be responsible for the planning, coordination and execution of all activities related to volunteer management
• Manage resources and implement the volunteer programs within set budgets, funding mechanisms and timelines
• Follow-up on volunteer enquiries (from corporates/ individuals/ public), deploy and assign them for different activities and programs
• Provide comprehensive training for new volunteers, plan and coordinate volunteer orientation sessions and training programs
• Plan and manage publicity efforts for volunteer recruitment and engagement initiatives and programs
• Monitor and evaluate the progress of volunteers, and provide surveys to collect data and feedback from volunteers
• Manage volunteer database and prepare timely progress report on statistics
• Ensure all volunteers information is captured, stored and managed in compliance with Personal Data Protection Act
• Provide support for in-house and external events/ programmes, for instance road shows and outreach activities

Requirements:

• 3 to 5 years’ experience in managing creative campaigns/volunteer management or events management.
• A tertiary degree related to media, event/marketing, psychology or advertising related.
• Outstanding knowledge of current social media trends and information for volunteerism

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg 

Posted as of February 2020

Main Duties and Responsibilities:

• Build relationship as a trusted HR advisor with Divisional Directors and managers in the Organisation/Division.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, recruitment and reward strategies, performance management, etc.
• Update the Centre Administrator on policy/system changes and implications, as well as understand and gather their feedback and input.
• Partner line management to improve employee engagement and retention.
• Work with the Division in designing and implementing an employee engagement plan for the Organisation/Division and managing dialogue and communication session.
• Establish clear understanding of the recruitment needs for the Organisation/Division, and work closely with the hiring managers to hire appropriate talent on a timely basis.
• Manage all activities in relation to recruitment, appointment and reappointment.
• Facilitate the recruitment exercise and participate in the selection process to ensure best job-to-person match.
• Work in close partnership with managers, to implement and manage key talent management processes including performance management and promotion exercise for the Division.
• Manage the performance management processes, including coaching reporting officers on effective feedback mechanisms and champion a high-performance culture.
• Work closely with the Division on the underperforming staff on the improvement progress.
• Manage and resolve complex employee relations issues, which include conducting effective and objective investigations. Provide advice to employees and manage the activities pertaining to employee grievances, conduct and discipline.
• Initiate improvements to internal HR processes, systems and communications towards enhancing service experiences.
• Conduct exit interviews, compile and analyse the reason of attrition.
• Participate and manage HR projects and initiatives.

Requirements:

• Bachelor Degree in Human Resource Management
• Minimum 3-5 years of relevant working experience in HR Generalist role
• Proficiency in MS Office Applications (Word, PowerPoint, Excel, etc.)
• Experience in project management and implementation
• Good knowledge of Employment Act and Labour Laws would be advantageous
• Ability to take initiative and work independently and collaboratively within the team
• Demonstrate ability to build and maintain effective interpersonal relationships at all levels
• Strong analytical thinking and communication skills both written and verbal
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Well-developed prioritization, time management and multi-tasking skills
• Ability to work under pressure, meet deadlines and drive projects to completion
• Resourceful and enjoy challenges
• Considerate, courteous, and treats others with respect

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg 

Posted as of February 2020

Main Duties and Responsibilities:

• Processing payroll for designated centres by the end of each month using payroll software
• Prepare monthly payroll analysis report and payment vouchers
• Collecting, compiling, entering, and updating payroll data in the system and ensures that it’s accurate.
• Perform activities relating to income taxes, CPF submissions and surveys conducted by various government agencies such as MSF, MOM and CPF Board.
• Process reimbursement claims.
• Ensuring proper archiving in accordance with company’s record retention policies.
• Responsible for updating HR database, leave and benefits administration
• Handle all leaves queries & entitlement
• Provide internal and external audit support.
• liaise with internal stakeholders and vendors on payroll related matters
• Ad-hoc duties as assigned by the reporting officer

Requirements:

• Minimum Diploma or Degree in Human Resource Management
• Preferably with at-least 1 to 2 years of relevant payroll experiences
• Strong interpersonal and communication skills to liaise with various stakeholders
• Proficient in MS Excel

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg 

Posted as of February 2020

We are looking for a HR Administrative Assistant to perform a variety of personnel-related administrative tasks Support the day-to-day activities of our Human Resources department. You will support the HR department in duties such as but not limited to updating HR database, processing employees requests, and any other ad hoc HR projects.

This position requires excellent organizational skills, attention to detail and the ability to handle sensitive information confidentially. If you are passionate about HR policies and procedures and want to help create a nourishing workplace, this position is for you.          

Main Duties and Responsibilities:

• Maintaining employee records (soft and hard copies).
• Creation of employee staff pass.
• Maintaining employee email accounts.
• Updating HR databases and other relevant online platforms during employee’s on-boarding and off-boarding process.
• Partner HRBP and assist in the preparation of HR related letters.
• Prepare paperwork for HR policies and procedures.
• Coordinate HR projects, meetings and training seminars.
• Assist to review policies, guidelines and standard operating procedures regularly for the Organisation/Division to keep abreast with HR best practices, and to remain efficient and relevant.
• Initiate improvements to internal HR processes, systems and communications towards enhancing service experiences.
• Participate and manage any ad hoc HR projects and initiatives.

Requirements:

• Diploma/Bachelor in Human Resource Management or any relevant field.
• Minimum 1-2 years of relevant working experience in HR administrative role.
• Proficient in MS Office Applications (Word, PowerPoint, Excel, etc.).
• Good knowledge of Employment Act and Labour Laws.
• Good verbal and written communication skills.
• Attention to detail.
• Able to work independently and collaboratively within the team.
• Able to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality.
• Able to work under pressure, meet deadlines and drive projects to completion.
• Resourceful and enjoy challenges.
• Considerate, courteous, and treats others with respect.

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg 

Posted as of February 2020

Main Duties and Responsibilities:

• Collect, review, analyze and manage the business processes, report key performance metrics, present forecasting models
• Analyze and understanding business and operational challenges
• Provide support to review and report the current business process framework for continued relevance and sustainability
• Assist in identifying the opportunities and potential risks in current model
• Assist and develop in the implementation and management of the THKMC’s strategic and annual business planning processes
• Assist in developing and reviewing THKMC’s key performance metrics and key initiatives with analysis to support strategies
• Produce written documentation to support findings, reporting and make recommendations to the managements
• Assist in co-ordinating and developing the progress of organizational KPIs and key initiatives
• Assist in routine and ad-hoc analytic reports to management regarding strategic initiatives, Division performance, performance against goal, etc.

Requirements:

• A degree in Finance, Economics, or related discipline is preferred
• Adept at leveraging on data visualization and analytical tools to grasp the business building insights
• Possess strong business-process design experience.
• Must be detail oriented, analytical and have excellent problem-solving abilities
• Possess strong team-working, communication and organizational skills
• Prior work in the Social Service sector is an advantage
• At least 3 years of relevant work experience in strategic and/or corporate planning environment
• Able to operate successfully in a lean, fast-paced organisation, always projecting a positive outlook in a sometimes tense environment

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg 

Posted as of February 2020

The Risk Assistant provides skilled assistance and support to Risk Management Department on all aspects of corporate safety programme.  These include serving as a liaison between the Risk Management Department and various divisions in identifying, compiling, analysing risk reports and help embed a Risk Management culture within THKMC.

Main Duties & Responsibilities:

• Help create risk awareness through training and regular communication
• Coordinate meetings between divisions and Risk Management Department on all risk-related matters.
• Conduct surveys to identify hazards, assess risk exposures and discuss with key stakeholders to jointly develop risk improvement programmes.
• Compile survey findings and maintain Risk Management Template and all other record-keeping registers.
• Conduct re-surveys to track, monitor and report status of compliance of risk improvement programmes.
• Prepare monthly or quarterly statistical reports for management’s perusal
• Any other ad-hoc projects as and when assigned by the Reporting Officer.

Requirements:

• A polytechnic graduate (preferably majored in Engineering or Health Sciences) with 2-3 years’ relevant working experience.
• A team player with strong interpersonal skills.
• Ability to communicate effectively both orally and in writing.
• Proficient in computer skills including Word, Excel and Power Point.
• Ability to interpret qualitative and quantitative data and prepare reports to facilitate decision making.
• Knowledge of Workplace Safety & Health legislation and other relevant regulations relating to corporate safety.

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg

Posted as of  February 2020

Contract for 3 months

Main Duties and Responsibilities:

• Handle & manage  administration of projects
• Ensure part and materials purchased are in accordance with project order
• Identify, evaluate and recommend new suppliers.
• Monitor the delivery schedule to ensure parts, services and materials arrive on time.
• Expedite deliveries
• Communicate delivery status to relevant departments.
• Drafting and prepare contract /tender documents.

Requirements:

• Diploma with 3 years of relevant experience Or Min 5 years of relevant experience.
• Good writing skills.

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg 

Posted as of February 2020

Main Duties & Responsibilities:

• Update existing volunteer information/ database
• Contact individuals by phone
• Deliver prepared scripts to persuade potential volunteers to check on their continued interest in volunteering with Thye Hua Kwan
• Respond to questions efficiently
• Have a good knowledge of the company volunteering events/ platforms, and obtain possible volunteer leads

Requirements:

• Proficient in computer skills including Word, Excel and Power Point.

Interested candidates who wish to apply for the advertised position, please send your resume to julianaheng@thkmc.org.sg

Posted as of  February 2020

*AHPC Full registrants will be entitled for Sign-On Incentive*   

Click here for Therapist’s career progression plan

We are seeking positive individuals with a high level of integrity and professionalism to be a part of our THK multi-disciplinary team, serving children and their families across a variety of community settings.

Main Duties and Responsibilities:

The Speech and Language Therapist will:

• Evaluate and diagnose speech, language, communication and swallowing disorders
• Design and implement evidence-based individual and/or group treatment plans
• Complete and maintain appropriate clinical documentation
• Plan and provide training and education to family/caregivers and other professionals
• Work collaboratively with professionals from other disciplines (Occupational Therapists, Educational Therapists, Psychologists, Learning Support Educators, Special Education Teachers etc.) as well as community partners
• Engage in Continuing Professional Education (CPE)
• Participate in and conduct advocacy and outreach programmes

In addition to the above, the Senior Speech Language Therapist will take on the following roles:

• Supervise junior therapists
• Participate in clinical training for junior therapists and students
• Develop, innovate and/or coordinate programmes for staff development

Requirements:

• Recognised Bachelor’s or Master’s Degree in Speech Sciences / Speech Pathology / Speech Language Pathology / Speech and Hearing / Speech Therapy
• Full registration with the Allied Health Professions Council (AHPC)
• Preferably at least 2 years’ working experience managing a paediatric caseload / 5 years’ working experience for Senior SLT

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

*AHPC Full registrants will be entitled for Sign-On Incentive*   

Click here for Therapist’s career progression plan

Main Duties and Responsibilities:

The Occupational Therapist will:

• Conduct client assessment and therapy planning
• Design and implement evidence-based individual and/or group treatment plans
• Provide client education
• Complete and maintain appropriate clinical documentation
• Work collaboratively with professionals from other disciplines as well as community partners

Our Criteria

• Allied Health Profession Council (AHPC) Conditional or Full Registration for Occupational Therapist
• Diploma or Bachelors in Occupational Therapy
• Applicants with sufficient experience and have already established their careers in the field will be considered for senior positions

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

*AHPC Full registrants will be entitled for Sign-On Incentive*   

Click here for Therapist’s career progression plan

Main Duties and Responsibilities:

The Physiotherapist will:

• Conduct client assessment and therapy planning
• Design and implement evidence-based individual and/or group treatment plans
• Provide client education
• Complete and maintain appropriate clinical documentation
• Work collaboratively with professionals from other disciplines as well as community partners

Our Criteria

• Allied Health Profession Council (AHPC) Conditional or Full Registration for Physiotherapist
• Diploma or Bachelors in Physiotherapy
• Applicants with sufficient experience and have already established their careers in the field of paediatrics will be considered for senior positions

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

Job Description

The core responsibilities of the job holder is to provide operational and office administrative support to Admin/HR Manager at THK Therapy Services Division:

1. Service Agreements – Renewal & New Requests

• Maintain, update and monitor the master list of Service Agreements and ensure timely renewal of agreements, when required
• Draft service agreement contracts for renewals and new clients
• Draft quotations, follow-up and track outcome of service requests to meet deadlines

2. Reports & Data Analytics

• Monitor and track submission of monthly therapists’ service hours, leave, training hours and supervision hours and prepare data for submission to relevant government agencies and management
• Perform data analytics and prepare documents/infographics/powerpoint/ presentation for management
• Maintain and update deployment plan for therapists

3. Filing of Funding Agreements

• File hardcopies of fully signed funding agreements for the Division

4. Procurement & Admin

• Source & evaluate quotations, raise Purchase Requisition (PR) for approval and monitor delivery of goods/services
• Monitor and track lease agreements for office machines/equipment and licenses and ensure timely renewal
• Handle all IT helpdesk related matters, issue/return and co-ordinate bulk purchases of laptop, desktop. tablets, Microsoft office, anti-virus software, etc
• Assist to maintain the Division Staff IT Portal

5. Standard Operating Procedures (SOPs)

• Assist in reviewing Operational SOPs in consultation with stakeholders and update them
• Carry out any other duties assigned by Admin/HR Manager

Job Requirements

• Diploma or Degree in any discipline
• 1 to 3 years’ experience in Office Administration at Executive level
• Proficient in Microsoft Office (Excel, Word,  Powerpoint and IT savvy)
• Able to work independently with minimal supervision as well as in a Team
• Analytical, meticulous, resourceful, good interpersonal and communication skills
• Good in written communication and report writing is preferred

Main Duties and Responsibilities:

Programme Planning & Implementation

• Assist the Programme Coordinator in coordinating programmes and activities run by the SAC
• Assist in the coordination and supervision of services and activities for the seniors
• Formulation of mutual help groups amongst the seniors in the identified block
• Compile a directory of social service agencies in the neighbourhood and in the vicinity and maintain a register of seniors in the identified blocks
• Assist in the management of the Alert Alarm System

Programme Evaluation

• Assist in the collection and entry of completed data on a quarterly basis and in maintaining records to facilitate submission of the quarterly returns and for accountancy purposes
• Perform other administrative duties

 Requirements:

• Minimum GCE ‘O’ level
• Possess integrity, good interpersonal and communication skills
• Have a positive attitude, good self discipline and able to work independently and in a team
• Dialect speaking and/or Malay speaking
• Pleasant personality, energetic and self motivated
• Proficiency in MS Office
• People oriented and passionate towards working with seniors.
• Caring, compassionate, has patience and respect for the dignity and privacy of the seniors.

 Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg. 

Posted as of February 2020

Purpose: Reporting to the Centre Manager, you are required to plan and coordinate the programmes and activities conducted for the Seniors at the Senior Activity Centre in the identified block of HDB rental flats.

Main Duties and Responsibilities:

Programme Planning and Implementation

• • Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks.
  • Develop and implement annual calendar plan of social and health activities for seniors.
  • Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MSF, or any other agency designated by the Ministry e.g. the Enhanced Programme Evaluation System (EPES), administration of the Client Satisfaction Questionaire (CSQ), half-yearly report on the programmes and services, outcome management framework, etc.    
  • Conduct needs assessment survey.
  • Initiate and update annually case record files for every elderly household in the identified blocks and capture the needs of the seniors.
  • Ensure that the activities and programmes of the SAC promotes a community climate of multi-racial tolerance, harmony and co-operation among residents.
  • Network with other agencies to establish additional avenues of help for the welfare of the seniors.
  • Establish and motivate seniors to run mutual help groups

Alert Alarm System

• Oversee and manage the Alert Alarm system (AAS) during the SAC’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensure that help continues to be available when needed, including a system of recalling staff outside operating hours.      

Volunteer Development

• Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts, etc to match the needs of the seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the SAC.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the SAC and its volunteers.

Finance and Accounts

• Oversee and review fund utilisation, including SAC’s Petty Cash account.
• Implement checks and controls in the handling of cash donations and official tax receipts.
• Implement checks and controls in the accounting system to ensure timely submission of reports and proper accounting records and also to safeguard against misappropriation of the SAC’s assets.
• Coordinate the preparation of the SAC budgets and annual work plan.Training and Development of Personnel.
• Lead, motivate and train junior personnel.

Administrative Duties

• Undertake any other admin duties as required.

Requirements:

• Minimum GCE ‘A’ levels or Diploma with a social service background or equivalent
• Possess integrity, good interpersonal and communication skills
• Have a positive attitude, good self discipline and able to work independently and in a team
• Possess leadership qualities, creative and resourceful in networking or mobilizing volunteer
• Dialect speaking and/or Malay speaking
• Pleasant personality, energetic and self motivated
• Proficiency in MS Office
• People oriented and passionate towards working with seniors and for seniors
• Caring, compassionate, has patience and respect for the dignity and privacy of the seniors
• Must not show favouritism to a particular ethnic, religion or age group; and strive to promote multi-racial and multi-religious interaction

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

Main Duties and Responsibilities:

Basic Casework and Counselling

• Manage case referrals
• Conduct and participate in case conferences
• Monitor delivery of coordinated services
• Document and evaluate case outcomes
• Conduct assessments, planning and intervention for cases, in consultation with the Executive Director (ED)
• Develop and review appropriate intervention strategies in consultation with ED
• Provide supervision, guidance and advice to support staff and volunteers (including Home Visit Assistants)
• Adopt a case management approach when working with clients i.e. network with other agencies/specialist to provide multi-disciplinary assessments and monitoring of clients

Information & Referral

• Refer and coordinate care services for clients to ensure they are adequately supported to continue living in the community
• Provide information on the various assistance schemes or care options available

Administrative Functions

• Maintain and update daily records/case files of clients for administrative and intervention purposes

Requirements:

• GCE ‘N’ Levels / NITEC / SSTI Diploma in Social Service, Psychology, Counselling or any other related disciplines
• Previous experience in social service or related field or work with older adults in long term care would be advantageous

Interested candidates who wish to apply for the advertised position, please send your resume to evelynteng@thkmc.org.sg

Posted as of February 2020

Main Duties and Responsibilities:

• See to the operational of the programme
• Supervise and guide volunteers
• Assist in training and development of volunteers
• Conduct assessment for suitability of befriending programme
• Conduct home visits along with the Befrienders for the first time and identify the needs of seniors
• Responsible for scheduling the time and date for the Befrienders’ visit to the client’s place
• Keep proper records of the feedback collected from the Befrienders on the various needs of the clients, and share important and critical observations with the Programme Manager
• Collect Home Visit Checklist from Befrienders and prepare disbursement of allowance to Befrienders
• Assist the Programme Manager in administrative matters e.g. raising Purchase Requisition, Payment Voucher, Receipt Voucher, Petty Cash claims etc
• Assist the Programme Manager in preparing monthly progress report and quarterly claims

Requirement:

• GCE ‘O’ level/Certificate/Diploma in any field
• Some working experiences with the elderly or experience in managing volunteers

Interested candidates who wish to apply for the advertised position, please send your resume to evelynteng@thkmc.org.sg

Posted as of February 2020

Main Duties and Responsibilities:

Client Care

• Ensure services received are satisfactory and on time (meals on wheels, housekeeping, personal hygiene etc);
• Gentle reminder to any residents who are going for medical appointment;
• Ensure medical transport and medical escort are available for those require such services; and
• Liaise with community partners, hospital / polyclinic / CFC / family members on other services if required.

Assessment for new referral

• Follow up on new referrals with referral source, tap on resources from Cluster Support and other programmes that are parked at the Centre;
• Carry out proper Intake procedures for new client;
• Refer and work with other community partners if needed for holistic service delivery;
• Ad hoc errands for clients (e.g. assist them to change IC, etc.,)
• Review current cases every six months to ensure all needs are met;
• Discharge of clients should be carried out with proper procedures (Voluntary, Nursing Home, Hospital, Death, etc.)

Administration work

• Update Progress Notes for each resident;
• Every resident should have their own individual file and all relating documentation should be filed accordingly;
• Ensure all emails (Government agencies, community partners, and so forth are read and attended to);
• Submission of relevant reports are adhere to;
• All assets, either purchased and donated by sponsors are recorded accordingly; and
• Ensure all assets are tagged in accordance to Fixed Assets List.
• Check inventory of each unit to ensure all are in place;
• Check letterbox for all units and deliver letters to the resident; and
• Provide assistance to residents who require their mails to be read.
• Prepare EPES half yearly report and PSC Reports.

Rental & Accounts 

• Issue invoice every beginning of the month, to be signed by the Centre Director;
• Collect rental fee & issue receipt on the spot;
• Issue receipt vouchers for rental collected every month, and other income (bank interest, grants received, donation etc);
• The monies collected from rental should be handed to the custodian for banking;
• Issue payment vouchers upon receipt of invoices / bills; and
• Prepare monthly reports requested by MSF on the first week of the month;

Clients’ Satisfaction Questionnaire (CSQ)

• Collate all CSQ survey form and prepare the necessary report for submission via the EPES system. CSQ survey should be conducted by another staff from other programmes and not the Care Coordinator to ensure feedback received are constructive, fair and unbiased.  The outcome from the survey will be used for monitoring and future improvement on the service delivery.

Supporting roles

• Assist Social Worker/Case Managers from Cluster Support in case management work; and
• Involving in organizing events and activities for the seniors at the Centre and site Visits
• Conduct Centre based group activities using SAC space in collaboration with CS and CFC staff

Annual Budget

• Work closely with the Centre Director in generating a draft report of budget / quarterly variances for submission to the Divisional Director and Finance.

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

Main Duties and Responsibilities:

• Prepare curriculum plans in time for the group and communicate these plans to the teaching team.
• Plan, prepare and implement activities and lessons which are age appropriate, according to the level, skill and social development of the group of children served.
• Supervise and interact with the children in all areas of the programmed, outdoors and during field trips away from the programme.
• Maintain an environment that helps each child to have a positive experience throughout their learning years.
• Treat all children with dignity and respect and allow for individual differences. Provide an atmosphere of acceptance and caring for each child and show as much individual attention as possible to each child.
• Be familiar with and adhere to the programmed policies, health and safety regulations and emergency procedures and be ready to implement these if necessary.

Requirements:

• Assistant Teacher: Diploma in Early Childhood / Child Psychology & Early Childhood 
• Teacher: Bachelor Degree in Early Childhood / Psychology / Education or any other relevant discipline
• Able to communicate with clients’ family members and caregivers of various races and religions
• Able to work in an inter-disciplinary team that includes social workers, therapists and other teaching colleagues
• Passion to work with children with special needs
• Keen to develop professionally

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of November 2019

Main Duties and Responsibilities:

• Assist lead teacher in classroom and behavior management, occasionally taking Circle Time if required
• Assist lead teacher in carrying out therapeutic intervention as per instructed
• Assist lead teacher to prepare teaching resources, and taking class attendance
• Assist lead teacher in receiving and sending of students before and after classes
• Assist lead teacher in tidying up the classes after lessons
• Ensure classroom is neat, well maintained, clutter-free and safe
• Ensure students are well supervised during contact time in centre/classroom

Requirements:

• GCE ‘N’ / ‘O’ / ‘A’ level or NITEC 
• Passion for working with children with special needs.
• Possess good communication skills, positive attitude, team player, hard-working and proactive.

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

Main Duties and Responsibilities:

• Provide administrative support and consultation to senior staff team, professional group, or organisational department.
• Assemble and analyse fairly complex information or data. May be required to describe and consolidate results in written reports. 
• Able to work independently with minimal supervision. Must be able to work well with our trans-displinary team of professionals.
• Use independent and professional judgment in executing tasks.
• Oversee administrative procedures and processes for assigned area.
• Some involvement in budget preparation and control.
• May act as an administrative liaison with internal and/ or external sources.
• Coordinate and direct administrative support functions for an office or department.
• Some exposure to formulation and implementation of policies and procedures for assigned area e.g. production of documents, work flow, filing, ordering of supplies, records maintenance, and other clerical services. 
• Organise office operations such as workspace assignment and layout.
• May assist in decision process for hiring, terminating, promoting, or evaluating office personnel. 
• May monitor finance, budget, accounting, funding, equipment or employee records. 

Requirements: 

• Relevant degree in any discipline
• 1 to 3 years of relevant experience
• Mature, independent, creative, flexible thinking and resourceful
• Understands HR/Finance policies
• Able to use excel, word and other office productivity tools
• Keen to develop professionally

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

Purpose: To provide nursing, including medication, treatment and dealing with emergencies as well as supervision of the personal hygiene of the residents. 

Main Duties and Responsibilities:

• Screen, treat and provide nursing care to sick residents;
• Attend/carry out routine procedures for all new admissions and residents returned from absconding;
• Refer sick residents for medical examination by the doctor;
• Arrange the appointment cards and transport of residents attending appointments at hospitals and polyclinics;
• Follow-up on residents who have been referred to hospitals;
• Update the residents’ medical cards daily eg. diagnosis, treatment, transfer, appointments and discharges from hospitals;
• Serve medication to residents and supervise residents at meal times;
• Give first-aid treatment for emergency cases;
• Refer ill residents to hospital in the absence of the doctor;
• Supervise Assistant Nurses, Nursing Aides and Health Attendants in their work;
• Supervise the needs of residents who are attending morning school or going to work;
• Carry out necessary investigation arising from any incident that had taken place in the Home and update the Superintendent and Manager;
• Order and maintain supplies and equipment and
• Perform any other duties as may be assigned by the Superintendent from time to time.

Requirements:

• Recognised nursing qualification and registered with the Singapore Nursing Board;
• Preferably candidate with at least 1 yr of working experience;
• Comfortable working with children and adults with multiple disabilities;
• Able to perform shift duty and
• Only Singaporean/SPR would be considered.
• Location : Sembawang or Chai Chee Homes

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020

Purpose: To administer and schedule the services provided by Home Personal Care (HPC)

Main Duties and Responsibilities:

• Manage telephone/email enquiries on HPC services, and referrals from external agencies & internal sources pertaining to our scope of services and related charges.
• Process new referrals from relevant platforms/systems, in accordance to department SOP.
• Ensure the retrieval & filling of key documents (e.g. Biodata and Mean Test Report, etc) from relevant platforms/systems, and update this information into department internal platforms/systems, in accordance to department SOPs.
• Coordinate with Nursing Team for new clients’ initial assessments, periodic medical/social assessment and update the approved care plan into the related files/systems/databases.
• Explain to client/caregiver the scope of services, related charges and clarify their doubts. And establish better understanding on their needs, in accordance to department SOPs.
• Plan, liaise/coordinate service schedules and disseminate to the assigned care staffs, and brief care-staffs on the specific scope of services to be rendered for each assigned clients.
• Manage internal and external complaints, feedbacks & requests, in accordance to department SOP.
• Precise and timely update/filling of information, instructions & requests on all relevant systems/databases pertaining to clients, staff and related matters that affects execution of assigned services.
• Close coordination with Finance team to ensure submissions of staff’s remittances are accurate with all necessary adjustments on work schedule reflected in the relevant files.
• Conduct induction trainings for new staffs pertaining to department SOP, scope of services, and related administrative/scheduling procedures
• Administer and factor staffs’ annual/home/medical leave applications into work schedule, and submit for management’s approval.
• Prepare, update information/filling on client / service status in all relevant platforms/systems and to submit weekly/monthly reports to the management.
• Perform other ad-hoc duty or task assigned by the Management.

Requirements:

• GCE “A” Level or Diploma in any discipline
• At least 2 years of working experience in Social Service /Health sector preferred

Interested candidates who wish to apply for the advertised position, please send your resume to career@thkmc.org.sg

Posted as of February 2020