YOUR CAREER WITH US

Have a rewarding and meaningful career at THK

At THK, we are constantly looking for right talents to help us to meet our current and future needs.

Please send your application to:

Email Address: career@thkmc.org.sg
Office Address: Thye Hua Kwan Moral Charities
Human Resource Department
1 North Bridge Road #03-33
High Street Centre
Singapore 179094

Download job application form

 Available Positions

  1. THK Home Help Services East – Care Assistants
    Job Description:
    • Conduct medical escort duties; providing companionship for client’s medical appointments (main duty) 
    • Ensure client safety during appointments, attend to clients’ needs and take note of follow-up appointments
    • Provide help to other ad-hoc duties at the centre
    Starting salary: $1,360
    Working Hours: Monday – Friday / 8.30 – 18.00
    Qualifications: No particular qualifications needed, able-bodied. Passion to help disabled persons / seniors

    Posted as of Oct 2016

  2. THK Elderly Services Division – Programme Coordinator

    In consultation with the Parent Organisation and Management Committee coordinate support services and organise activities for the seniors in the identified block of HDB rental flats.

    Duties include the following:

    • Develop and implement outreach plan to seniors.
    • Develop and implement annual calendar plan of social and health activities for seniors.
    • Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MSF, or any other agency designated by the Ministry e.g. the Programme Evaluation System, administration of the CSQ, half-yearly report on the programmes and services, outcome management, etc.
    • Conduct needs assessment survey.
    • Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
    • Establish and motivate seniors to run mutual help groups.
    • Ensure that the activities and programmes of the SAC promotes a community climate of multi-racial tolerance, harmony and co-operation among residents.
    • Network with other agencies to establish additional avenues of help for the welfare of the seniors.

    Alert Alarm System

    • Oversee and manage the Alert Alarm system (AAS) during the SAC’s operating hours, rendering assistance when necessary.
    • Establish a system to manage the AAS outside operating hours and ensure that help continues to be available when needed, including a system of recalling staff outside operating hours.

    Volunteer Development

    • Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts, etc to match the needs of the seniors.
    • Recruit, interview and screen potential volunteers.
    • Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the SAC.
    • Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
    • Supervise and support volunteers.
    • Establish a system of recognition for the volunteers.
    • Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
    • Serve as the key communication link between the SAC and its volunteers.

     Finance and Accounts

    • Oversee and review fund utilisation.
    • Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the SAC’s assets.
    • Coordinate the preparation of the SAC budgets.
    • Liaise with external auditors on the audit of the SAC’s accounts.

    Training and Development of Personnel

    • Lead, motivate and train junior personnel.

    Administrative Duties

    • Provide secretarial support to the Management Committee.
    • Undertake any other duties as required.

    Job requirements: Minimum GCE ‘A’ levels or Diploma with a social service background.

    Working hours: 9.00 am to 6.00 pm (Mon-Fri) 9.00 am to 1.00 pm (alternate Saturdays)

    Working location: To be advised

  3. THK Elderly Services Division – Programme Coordinator

    Report to

    Divisional Director 

    JOB DESCRIPTION

    Key Responsibility: To conduct casework, counselling and group work for the clients who walk-in or whom are referred to the respective Centre.

    Job Scope:

    The Social Worker will provide casework intervention and counselling services, facilitate groups, conduct and implement structured programmes for the clients and their families; conducts comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, education and health information as appropriate to develop a creative and cost effective case plan; serve as the primary point of direct administrative contact, referral service and liaison with external stakeholders and plan and conduct programmes and services that are relevant for this target group. At the same time, provide training for volunteers.

    Requirements:

    • Graduate Diploma/ Degree in Social Work from universities recognised by the Social Work Accreditation and Advisory Board (SWAAB) of Singapore
    • Must be Registered Social Worker accredited with the Singapore Association of Social Workers (SASW).
    • Mature, independent, creative, flexible thinking and able to motivate staff.
    • Good people skills.
    • Has strong understanding of the diverse cultures and races.
    • Has patience, love, passion and commitment in the family services.

    Interested candidates who wish to apply for the advertised position, please kindly send in a copy of your resume to career@thkmc.org.sg

  4. THK Elderly Services Division – Programme Assistant

    Report to

    Centre Head/ Manager

    Responsibilities:

    + To conduct and assist in the day-to-day programmes, activities and operations.

    + To assist in the maintenance and tidiness of the SAC including the exercise equipments, store rooms and pantry.

    + To engage seniors in other activities (beside the regular activities) such as chit chat, update on current elderly related issues from newspapers, etc

    Requirements:

    + People-oriented and passionate towards working with seniors and for seniors.

    +   Caring, compassionate, has patience and respect for the dignity and privacy of the seniors.

    + Must not show favouritism to a particular ethnic, religion or age group; and strive to promote multi-racial and multi-religious interaction.

    + Possess good communication skills; be creative and resourceful in networking or mobilizing volunteers.

    Dialect speaking and/or Malay speaking.

    Duties:

    Proqramme Implementation

    Assist the Centre Head/Manager in coordinating programmes and conducting activities run by the SAC.
    Assist in the coordination and supervision of services and activities for the seniors.
    Assist in the formation of mutual help groups among the seniors in the identified blocks.
    Serve as a link between seniors and service providers in the community and assist seniors to obtain appropriate services to meet their needs.Maintain and update regularly seniors’ personal data in the identified blocks, with special attention on vulnerable seniors.

    Alert Alarm System (AAS)

    Assist in the management of the Alert Alarm System (AAS) including participation in the ”after hours’ roster duty as and when required.

    Programme Evaluation

    Assist in the collection and entry of completed data on a quarterly basis.

    Maintain records to facilitate timely submissions of the quarterly returns and for accountability purposes.

    Administrative Duties

    Maintain and update regularly the inventory of off›ce equipment, computers, furniture and exercise equipments. Liaise and correspond with relevant organizations regarding maintenance of premises and equipments, as well as fire safety equipments.

    Ensure that seniors’ records are updated regularly, appropriately filed and kept.

    Conduct and maintain file on surveys and telephone interviews to gather feedback on the SAC’s activities and programmes, and provide updated files to Centre Head/ Manager for review and actions.

    Handle any walk-in enquiry or telephone enquiry.

    Provide clerical and administrative support in areas of faxing, photocopying and filing etc. Ensure all records are properly labeled before filing.

    Maintain staff’s administrative records, sick leave, annual leave records, claims, etc. Sort all incoming document(s) and out-going dispatches.

    Assist in simple book-keeping.

    Outreach Programme

    + Assist in the Outreach programme in the identified blocks including preparation of documents required and do home visits/interviews.

    + Compile outreach data collected and do ongoing follow-ups with newly registered seniors and encourage them to participate in the SAC programmes/activities.

    + Provide compiled outreach data to Centre Head for review.

    Volunteer Development and Other Duties

    +   Maintain and update regularly the SAC register of volunteers.

    + Mobilize and co-ordinate community volunteer efforts.

    + Attend personal development training programmes and undertake any other duties as assigned by the Centre Head/Manager.

    Qualifications: Minimum GCE ‘O’ Level or relevant certificate

  5. THK Elderly Services Division – Volunteer Executive

    Report to

    Cluster Director

     

    To concentrate on recruitment, management and retention of volunteers.

    Duties include the following:

    • Assist the Cluster Director in development, execution and coordination of recruitment and orientation plan for Caring Assistance from Neighbours level 1 (CAN1) carer.
    • Maintain network with the local partners for the recruitment of CAN1
    • Coordinate with the Cluster Support Case Managers and Assistant Case Managers to match CAN1 and clients.
    • Provide training and coaching to CAN1 assigned by the Cluster Director
    • Supervise and support CAN1 in home visits.
    • Monitor the home visit schedules of CAN1 including maintaining cursory visits to clients regarding their home visits.
    • Maintain the CAN1 database and training records.
    • Assist the Cluster Director in the development and execution of retention schemes for CAN1.
    • Manage the psychological and emotional well-being of CAN1 such as providing a listening ear to the CAN1’s feedback and communicating their views to the Cluster Director.
    • Provide admin and accounts support to the Cluster Support.

    Job requirements:

    Minimum Qualifications:  GCE ‘N’ levels or NITEC

    Must have experience in handling volunteer management

  6. THK Elderly Services Division – Care Associate for Drop-in Disability Programme (DDP)

    Report to

    Centre Head / Manager

    RESPONSIBILITIES :

    1. To conduct day-to-day social and recreation programmes, activities and outings organised for PWD (People with Disabilities).
    2. To engage PWDs in relevant and suitable programmes, activities & outings organised at the Centre.
    3. To assist in the maintenance and tidiness of SAC including exercise equipments, store rooms and pantry.
    4. To assist in the day-to-day programmes, activities and operations at SAC on periods when there are no programmes and activities in DDP

    REQUIREMENTS :

    1. People-oriented and passionate towards working with PWDs and Seniors.
    2. Caring, compassionate, has patience and respect for the dignity and privacy of PWDs & Seniors.
    3. Must not show favouritism to a particular ethnic, religion or age group and strive to promote multi-ratial and multi-religious interaction.
    4. Possess good communication skills, be creative and resourceful in networking or mobilising volunteers.
    5. Preferably be able to converse in Mandarin and/or dialects to effect communications with seniors while carrying out SAC duties e.g outreach.

    DUTIES :

    1. Programme Implementation.
    2. Assist the Centre Head/Manager in coordinating programmes and conducting activities run by DDP & SAC.
    3. Maintain and update regularly PWD’s personal data and progress and produce quarterly report to be submitted to the Programme Incharge & MSF.
    4. To facilitate yearly completion of Customer Service Questionnaire as required by MSF.

    PROGRAMME EVALUATION:

    Achieve and maintain an enrolment of 7 clients a day.

  7. THK Elderly Services Division – Asst Case Manager

     

    JOB DESCRIPTION

    To provide clerical and administrative support for the day-to-day operations of the Centre.

    Duties include the following:

    • Provide and co-ordinate orientation of Home Visit Assistants (HVAs)
    • Supervise and support HVAs.
    • Monitor the home visit schedules of HVAs.
    • In consultation with Case Manager, provide training and supervision to HVAs.
    • Adopt a case management approach when working with clients i.e. network with other agencies/ specialist to provide multi-disciplinary assessments and monitoring of clients.
    • Responsible for work processing of all materials regarding schedule reports, letters, minutes of meetings and forms.
    • Collect statistics for ASAC’s usage.
    • Sort all incoming documents and out-going despatches.
    • Perform and assist in data entry.
    • Update all operational files and schedules.
    • Ensure that all clients’ records are appropriately kept.
    • Attend to telephone calls.
    • Clerical and administrative support in the areas of faxing, filing, photocopying, etc.
    • Prepare statement of accounts.
    • Any other duties as assigned by Centre Director / Case Manager.

    Job requirements: Diploma with social service experience / SSTI Diploma in Social Service
    Working hours: 8.30 am to 6.00 pm

  8. THK Family Services Division – Social Worker

    Report to

    Divisional Director 

    JOB DESCRIPTION

    Key Responsibility: To conduct casework, counselling and group work for the clients who walk-in or whom are referred to the respective Centre.

    Job Scope:

    The Social Worker will provide casework intervention and counselling services, facilitate groups, conduct and implement structured programmes for the clients and their families; conducts comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, education and health information as appropriate to develop a creative and cost effective case plan; serve as the primary point of direct administrative contact, referral service and liaison with external stakeholders and plan and conduct programmes and services that are relevant for this target group. At the same time, provide training for volunteers.

    Requirements:

    • Graduate Diploma/ Degree in Social Work from universities recognised by the Social Work Accreditation and Advisory Board (SWAAB) of Singapore
    • Must be Registered Social Worker accredited with the Singapore Association of Social Workers (SASW).
    • Mature, independent, creative, flexible thinking and able to motivate staff.
    • Good people skills.
    • Has strong understanding of the diverse cultures and races.
    • Has patience, love, passion and commitment in the family services.

    Interested candidates who wish to apply for the advertised position, please kindly send in a copy of your resume to career@thkmc.org.sg

  9. THK Home Help Services West – Case Worker

    JOB DESCRIPTION OF CASE WORKER :

    – Case Management

    – Conduct Home Assessment

    – Assist in new referral , create new referral for walk in client

    – Review cases

    – Assist in Quarterly ILTC submission

    Requirements:

    Diploma/Degree in Psychology or Social Work.

    Preferably with at least 3 years working experience in similar field..

  10. THK Family Services Division – Senior Social Worker

    Report to

    Divisional Director 

    JOB DESCRIPTION

    Key Responsibility: To provide supervision, guidance and coaching to supervisees in addition to conduct casework, counselling and group work for the clients who walk-in or whom are referred to the respective Centre.

    Job Scope:

    The Social Worker will provide casework, counselling, group work and community work; network and collaborate with relevant stakeholders and community partners; plan and  implement programmes to meet the community’s needs; maintain and ensure regular and timely recording of data for eCMs; plan and implement projects assigned; participate in staff meetings and case conferences as required and shares information in a respectful, non-judgemental manner; exercise good judgement and discretion in dealing with confidential information; meet with supervisor on a regular basis and participates in supervision and performance evaluation; provide supervision, guidance and coaching to supervisees; attend relevant professional development seminars and training programs for self-development and perform other organizational duties as assigned.

     Requirements:

    • Graduate Diploma/ Degree in Social Work from universities recognised by the Social Work Accreditation and Advisory Board (SWAAB) of Singapore
    • Must be Registered Social Worker accredited with the Singapore Association of Social Workers (SASW).
    • More than 5 years of relevant working experience with families and children.
    • Mature, independent, creative, flexible thinking and able to motivate staff.
    • Good people skills.
    • Has strong understanding of the diverse cultures and races.
    • Has patience, love, passion and commitment in the family services.

    Interested candidates who wish to apply for the advertised position, please kindly send in a copy of your resume to career@thkmc.org.sg

  11. HEADQUARTERS – Director for THK Centres

    Report to

    Divisional Director 

    Jobscope

    As a Centre Director, you will develop and operationalise services for the community at large, coordinate with agencies within THKMC, build and manage relationships with clients and their families. You will work alongside with a team to meet the common goals of (i) monitoring, analysing and evaluating trends and priority needs for clients; (ii) building close working relationships with key partners such as MSF, NCSS, MOH, AIC, volunteers and other related agencies; (iii) ensuring that financial accountability and sustainability objectives are met; (iv) ensure all KPIs and objectives are met and adhere to the governing guidelines as stipulated by the Charities Act; (v) the implementing, reviewing, and establishing of SOPs as required by the required Service Model.

    Requirements

    • Recognised Masters / Degree in any disciplines with at least 8 years of working experience, of which 5 years must be in a management capacity, and at least 3 years of experience working in community, social, or healthcare services
    • Strong analytical and critical thinking skills
    • Good stakeholder management and interpersonal skills
    • Strong in administration and experienced in operations and facilities management
    • Excellent facilitation and communication skills
    • Empathetic, resourceful, has strong drive for excellence, and is passionate about making a positive difference
  12. THK Elderly Services Division – Centre Head/Manager

    Report to

    Management Committee/CEO, THKMC

    Responsibilities:

    To co-ordinate support services, and organize activities for the seniors in the identified blocks of HDB rental flats by MCYS.

    To provide leadership in the development and daily operations and running of the seniors activity centre (SAC), in line with the vision and mission of the Thye Hua Kwan Mora! Charities.

    To mentor, motivate and manage a team of SAC staff and volunteers.

    To plan, budget and develop the SAC programmes and activities for seniors and volunteer management programmes.

    To develop a network of support for seniors in need of assistance by working closely with management committee members, government agencies, grassroots and RC leaders, volunteers, donors and other service providers.

    To conduct regular outreach to the seniors in identified HDB blocks with the aim of registering all seniors within its service boundary and carry out regular visits to vulnerable seniors to monitor their well-being.

    To uphold the good name and the positive image of Thye Hua Kwan Moral Charities at all times.

    Requirements:

    Possess integrity, good interpersonal and communication skills.

    Have a positive attitude, good self discipline and able to work independently and in a team.

    Possess leadership qualities, creative and resourceful in networking or mobilizing volunteer.

    Dialect speaking and/or Malay speaking.

    Pleasant personality, energetic & self motivated.

    Proficiency in MS office.

    People-oriented and passionate towards working with seniors and for seniors.

    Caring, compassionate, has patience and respect for the dignity and privacy of the seniors.

    Must not show favouritism to a particular ethnic, religion or age group; and strive to promote multi- racial and multi-religious interaction.

    Duties:

    Programme Planning and Implementation

    Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks.

    Develop and implement annual calendar plan of social and health activities for seniors.

    Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MCYS, or any other agency designated by the Ministry, e.g. the Enhanced Programme Evaluation System (EPES), administration of the Client Satisfaction Questionnaire (CSQ), half-yearly report on the programmes and services, outcome management framework, etc.

    Conduct needs assessment survey.

    Initiate and update annually case record files for every elderly household in the identified blocks and capture the needs of the seniors.

    Establish and motivate seniors to run mutual help groups.

  13. THK EIPIC – Special Education Teacher and Early Interventionist

    Report to

    1. Responsible to: Senior Teacher / Head of Teaching Department
    2. Supervised by: Principal Lead Teacher / Senior Teacher
    3. Interrelationships: Teacher Assistants / Aides, professional colleagues, staff, donors, clients and families 

    Qualifications

    1. Minimum Diploma or Degree in Early Intervention/ Special Education/ Early Childhood Education/ Teaching
    2. 1 to 3 years of experience working with families and children preferred

    Role

    Teachers are to demonstrate good teaching practices, maintain security and safety of the children under his/ her charge, and implement an educational programme that is developmentally appropriate and congruent with the Centre’s philosophy and goals.

    This person must be able to maintain a professional attitude towards children at risk and with developmental problems/ delays/ disabilities, the families, staff and other professional at all times, and to able to communicate professionally and openly.

    To be a role model that demonstrates values, attitudes, expectations, beliefs, and choices that contribute to organisational excellence.

    Responsibilities

    Responsibilities include but are not limited to the following:

    1. Assisting with short and long-range planning with regards to the curriculum, the programme philosophy, goals and objectives;
    2. Completing monthly, weekly, and daily curriculum plans in time for the group and communicating these plans to the assistant teacher and aides, and if needed, to other teachers;
    3. Planning, preparing and implementing activities and lessons that age appropriate, according to the level, skill and social development of the group of children served;
    4. Supervising and interacting with the children in all areas of the programme, outdoors and during field trips away from the programme;
    5. Maintaining an environment that helps each child to have a positive experience throughout their learning years;
    6. Treating all children with dignity and respect, while allowing individual differences. Providing an atmosphere of acceptance and care for each child and showing as much individual attention as possible to each child;
    7. Being familiar with and adhering to the programme policies, health and safety regulations and emergency procedures and being ready to implement these if necessary;
    8. Assisting with orientation, training, and supervision of teacher assistants, aides and substitutes;
    9. Helping assistant teachers and aides to maintain professional attitudes;
    10. Working co-cooperatively with teachers and other professionals to develop teaching methods and resources;
    11. Sourcing and purchasing/ creating materials pertinent to all areas of the curriculum;
    12. Conferring with parents regarding facility activities and IEP;
    13. Maintaining the observational record for each child and all routine forms;
    14. Consulting/ liaising with other professional support for coordinating learning for the individual child, discussing IEP, action plans, children’s progress, programmes of work and resources;
    15. Liaising with parents and other agencies such as speech therapists, occupational therapists and psychologists;
    16. Being involved in staff development/in-service training – this can be carried out in class by demonstrating methods, techniques and resources.

    Other Competencies

    • Mature, independent, creative, flexible thinking and able to motivate children
    • Good people skills
    • Able to work independently
    • Has strong understanding of the diverse cultures and races
    • Has patience, love, passion & commitment in educating and nurturing young children and empowering the families
    • Valid First Aid Certificate
    • Keen to develop professionally
  14. THK EIPIC – Accountant

    Responsibilities:

    • Perform full spectrum of accounting functions 
    • Work with Divisional Director and Finance at Headquarters to ensure compliance with accounting standards and financial policies
    • Prepare monthly and quarterly reporting to Finance Committee and finance analysis
    • Set up and maintain ACCPAC system for division
    • Perform internal audit in line with policies e.g. fee collection, cash on hand etc.
    • Liaise with internal and external auditors 
    • Support internal departments on finance processes e.g. teaching, therapy, social work
    • Review Purchase Requisitions and generate Payment Vouchers, Receipt Vouchers and Journal Vouchers
    • Manage cash flow 
    • Manage donor funds 
    • Other duties as assigned

    Requirements: 

    • Degree in Accountancy or ACCA qualification with relevant experience
    • Good knowledge of ACCPAC software
    • A team player, good interpersonal and communication skills
    • Self-driven, able to work under pressure and meet deadlines
    • Meticulous and organized
  15. THK EIPIC – Occupational Therapist

    Essential Roles & Responsibilities:

    1. Develop and teach everyday activities
    2. Teach child and their family the use of equipment or adaptations to help with daily living or getting around inside and outside the home
    3. Engage child and their family in leisure and social activities
    4. Teaching child and their family copying skills, such as relaxation techniques, assertiveness or positive thinking
    5. Developing and teaching social skills
    6. Liaising with a wide variety of other professionals
    7. Attending multidisciplinary case conferences to plan and review ongoing treatment and intervention
    8. Organizing support and rehabilitation groups for caregiver, parents and children
    9. Training students and supervising the work of occupational therapy assistants
    10. Managing your own caseload and prioritising needs
    11. Completing client and patient records, budgetary records, equipment reviews and other administration

    Minimum Requirements:

    1. Bachelor degree in Occupational Therapy from AHPC recognized institutions

     

    Abilities Required:

    1. Assess
    2. Diagnose
    3. Develop treatment plan
    4. Implement treatment plan
  16. THK Elderly Division – Case Manager

    Job description:

    Basic Casework and Counselling

    • Manage case referrals
    • In consultation with the Centre Director, conduct assessment, planning and intervention for cases

    Includes the following:

    • Engaging client and building rapport
    • Performing needs assessment
    • Advocating for clients’ needs
    • Coordinate services with other community resources on client’s behalf
    • Preparing case notes
    • Work with Home Visit Assistants to provide monitoring to seniors
    • Conduct and participate in case conferences
    • Monitor delivery of coordinated services
    • Document and evaluate case outcomes
    • Develop and review appropriate intervention strategies in consultation with Centre Director
    • Provide supervision, guidance and advice to support staff and volunteers (including and especially for Home Visit assistants)
    • Adopt a case management approach when working with clients, i.e. network with other agencies/ specialist to provide multi-disciplinary assessments and monitoring of clients.

     Information & Referral

    • Refer and coordinate care services for clients to ensure they are adequately supported to continue living in the community.
    • Provide information on the various assistance schemes or care options available.

     Administrative Functions

    • Maintain and update daily records / case files of clients for administrative and intervention purposes

     Job requirements: Bachelor’s Degree preferably in Social Work/Psychology/Sociology/Gerontology or Counselling

  17. THK Elderly Division – Assistant Case Manager

    Job description: To provide clerical and administrative support for the day-to-day operations of the Centre.

    Duties include the following:

    • Provide and co-ordinate orientation of Home Visit Assistants (HVAs)
    • Supervise and support HVAs
    • Monitor the home visit schedules of HVAs
    • In consultation with Case Manager, provide training and supervision to HVAs
    • Adopt a case management approach when working with clients i.e. network with other agencies/ specialist to provide multi-disciplinary assessments and monitoring of clients
    • Responsible for work processing of all materials regarding schedule reports, letters, minutes of meetings and forms.
    • Collect statistics for ASAC’s usage
    • Sort all incoming documents and out-going despatch
    • Perform and assist in data entry
    • Update all operational files and schedules
    • Ensure that all clients’ records are kept appropriately
    • Attend to telephone calls
    • Clerical and administrative support in the areas of faxing, filing, photocopying, etc
    • Prepare statement of accounts
    • Any other duties as assigned by Centre Director / Case Manager.

    Job requirements: Diploma with social service experience / SSTI Diploma in Social Service

  18. THK Elderly Division – Programme Coordinator

    Job description: In consultation with the Parent Organisation and Management Committee coordinate support services and organise activities for the seniors in the identified block of HDB rental flats.

    Duties include the following:

    • Develop and implement outreach plan to seniors
    • Develop and implement annual calendar plan of social and health activities for seniors
    • Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MSF, or any other agency designated by the Ministry e.g. the Programme Evaluation System, administration of the CSQ, half-yearly report on the programmes and services, outcome management, etc.
    • Conduct needs assessment survey
    • Initiate a case record file for every elderly household in the identified block and identify the needs of the elderly
    • Establish and motivate seniors to run mutual help groups
    • Ensure that the activities and programmes of the SAC promotes a community climate of multi-racial tolerance, harmony and co-operation among residents
    • Network with other agencies to establish additional avenues of help for the welfare of the seniors

     Alert Alarm System

    • Oversee and manage the Alert Alarm system (AAS) during the SAC’s operating hours, rendering assistance when necessary.
    • Establish a system to manage the AAS outside operating hours and ensure that help continues to be available when needed, including a system of recalling staff outside operating hours

    Volunteer Development

    • Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts, etc to match the needs of the seniors
    • Recruit, interview and screen potential volunteers
    • Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the SAC
    • Place volunteers to suitable positions and areas of need, such as administration of CSQ etc
    • Supervise and support volunteers
    • Establish a system of recognition for the volunteers
    • Review and evaluate the volunteer programme to ensure relevance and to meet future needs
    • Serve as the key communication link between the SAC and its volunteers

     Finance and Accounts

    • Oversee and review fund utilisation
    • Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the SAC’s assets
    • Coordinate the preparation of the SAC budgets
    • Liaise with external auditors on the audit of the SAC’s accounts

     Training and Development of Personnel

    • Lead, motivate and train junior personnel

    Administrative Duties

    • Provide secretarial support to the Management Committee
    • Undertake any other duties as required
  19. THK Elderly Division – Centre Head/Manager

    Job description: In consultation with the Parent Organisation and Management Committee coordinate support services and organise activities for the seniors in the identified block of HDB rental flats by MSF. 

    Responsibilities include the following:

    • To provide leadership in the development and daily operations and running of the seniors activity centre (SAC), in line with the vision and mission of the Thye Hua Kwan Moral Charities
    • To mentor, motivate and manage a team of SAC staff and volunteers
    • To plan, budget and develop the SAC programmes and activities for seniors and volunteer management programmes
    • To develop a network of support for seniors in need of assistance by working closely with management committee members, government agencies, grassroots and RC leaders, volunteers, donors and other service providers
    • To conduct regular outreach to the seniors in identified HDB blocks with the aim of registering all seniors within its service boundary and carry out regular visits to vulnerable seniors to monitor their well-being

    Duties include the following:

    Programme Planning and Implementation

    • Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks
    • Develop and implement annual calendar plan of social and health activities for seniors
    • Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MSF, or any other agency designated by the Ministry e.g. the Enhanced Programme Evaluation System (EPES), administration of the Client Satisfaction Questionaire (CSQ), half-yearly report on the programmes and services, outcome management framework, etc.                                                                                                                                  
    • Conduct needs assessment survey
    • Initiate and update case record files for every elderly household in the identified blocks and identify the needs of the seniors.
    • Establish and motivate seniors to run mutual help groups
    • Ensure that the activities and programmes of the SAC promotes a community climate of multi-racial tolerance, harmony and co-operation among residents.
    • Network with other agencies to establish additional avenues of help for the welfare of the seniors. 

    Alert Alarm System

    • Oversee and manage the Alert Alarm system (AAS) during the SAC’s operating hours, rendering assistance when necessary
    • Establish a system to manage the AAS outside operating hours and ensure that help continues to be available when needed, including a system of recalling staff outside operating hours

    Volunteer Development

    • Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts, etc to match the needs of the seniors
    • Recruit, interview and screen potential volunteers
    • Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the SAC
    • Place volunteers to suitable positions and areas of need, such as administration of CSQ etc
    • Supervise and support volunteers
    • Establish a system of recognition for the volunteers
    • Review and evaluate the volunteer programme to ensure relevance and to meet future needs
    • Serve as the key communication link between the SAC and its volunteers.

    Duties include the following:

    Programme Planning and Implementation

    • Develop and implement outreach plan/follow-up visits to seniors in the identified blocks
    • Develop and implement annual calendar plan of social and health activities for seniors
    • Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MSF, or any other agency designated by the Ministry e.g. the Enhanced Programme Evaluation System (EPES), administration of the Client Satisfaction Questionaire (CSQ), half-yearly report on the programmes and services, outcome management framework, etc.
    • Conduct needs assessment survey
    • Initiate and update case record files for every elderly household in the identified blocks and capture the needs of the seniors.
    • Establish and motivate seniors to run mutual help groups
    • Ensure that the activities and programmes of the SAC promotes a community climate of multi-racial tolerance, harmony and co-operation among residents
    • Network with other agencies to establish additional avenues of help for the welfare of the seniors.

     Alert Alarm System

    • Oversee and manage the Alert Alarm system (AAS) during the SAC’s operating hours, rendering assistance when necessary
    • Establish a system to manage the AAS outside operating hours and ensure that help continues to be available when needed, including a system of recalling staff outside operating hours

     Volunteer Development

    • Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts, etc to match the needs of the seniors
    • Recruit, interview and screen potential volunteers
    • Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the SAC
    • Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
    • Supervise and support volunteers
    • Establish a system of recognition for the volunteers
    • Review and evaluate the volunteer programme to ensure relevance and to meet future needs
    • Serve as the key communication link between the SAC and its volunteers

    Finance and Accounts

    • Oversee and review fund utilisation, including SAC’s Petty Cash account
    • Implement checks and controls in the handling of cash donations and official tax receipts
    • Implement checks and controls in the accounting system to ensure timely submission of reports and proper accounting records and also to safeguard against misappropriation of the SAC’s assets
    • Coordinate the preparation of the SAC budgets and annual work plan
    • Liaise with external auditors on the audit of the SAC’s accounting

     Training and Development of Personnel

    • Lead, motivate and train junior personnel to ensure quality services to the seniors through training in various fields and course/workshops conducted by external agencies and/or in-house training
    • Conduct, document and maintain file for annual performance appraisal on each SAC staff member
    • Review and ensure all Leave Applications are authorised, properly maintained and documented

    Job requirements: Minimum GCE ‘A’ levels or Diploma with a social service background or equivalent
    Working hours: 9.00 am to 6.00 pm (Mon-Fri) 9.00 am to 1.00 pm (alternate Saturdays)

  20. THK Elderly Division – Nurse Manager (Senior Nurse)

    Job description:   Reports to Cluster Director

    Duties include the following:

    • To work closely with Cluster Support Case Manager
    • Conduct initial assessment of patient and family to determine home care needs; provide a complete physical assessment and history of current and previous illness(es) with resources available
    • Regularly re-evaluates patient care needs
    • Initiates the planning of care and makes necessary revisions as patient status and needs change
    • Develop a care plan which establish goals and plans, including the patients and/or their families
    • Provide health care instructions to Healthcare Assistants, patients and/or families appropriately
    • Communicates with primary, acute care and community health related persons to coordinate the care plan
    • Instructs, supervises and evaluate care provided by Healthcare Assistants and Programme Coordinator
    • Ensure that pilot KPIs are timely tracked, met and submitted to Cluster Director.

    Job requirements: Registered Nurse/Bachelor in Nursing
    Working hours: 8.30 am to 6.00 pm (Mon-Fri)

  21. THK Elderly Division – Health Care Assistant (HCA)

    Job description:   Reports to Nurse Manager

    Duties include the following:

    • Carry out administrative work, in the delivery of social services to patients and their families
    • Make home visits together with Nurse Manager, to conduct assessment and follow up
    • Assist in the applications for health and social community-based services (including to Cluster Support, if necessary)
    • Work with Senior Nurse on outreach events
    • Maintain client database and registration
    • Admin support (filing, compiling of programme statistics, and work with Nurse Manager to prepare quarterly programme report, preparing financial documentations)
    • Perform other duties as assigned by the Senior Nurse

    Job requirements: Diploma in Social Sciences (Social work) or any other equivalent.

    Must have an interest to work with the elderly in the community.
    Ability to communicate in vernacular languages is an asset.

     Working hours: 8.30 am to 6.00 pm (Mon-Fri)

  22. THK Elderly Division – Volunteer Executive

    Job description:   Reports to Cluster Director

    To concentrate on recruitment, management and retention of volunteers

    Duties include the following:

    • Assist the Cluster Director in development, execution and coordination of recruitment and orientation plan for Caring Assistance from Neighbours level 1 (CAN1) carer.
    • Maintain network with the local partners for the recruitment of CAN1
    • Coordinate with the Cluster Support Case Managers and Assistant Case Managers to match CAN1 and clients
    • Provide training and coaching to CAN1 assigned by the Cluster Director
    • Supervise and support CAN1 in home visits
    • Monitor the home visit schedules of CAN1 including maintaining cursory visits to clients regarding their home visits
    • Maintain the CAN1 database and training records
    • Assist the Cluster Director in the development and execution of retention schemes for CAN1
    • Manage the psychological and emotional well-being of CAN1 and providing feedback to the Cluster Director

    Provide admin and accounts support to the Cluster Support

    Job requirements:
    Relevant Diploma in Social / Community Services

  23. THK Therapy Services – Senior Physiotherapist (Paediatric and Adult Settings)

    Job Scope

    1. Provide individualized assessment and treatment to clients with disabilities in various settings
    1. Work in both centre based and community based settings
    1. Responsible for the full implementation of physiotherapy services
    1. Conduct training sessions for caregivers, volunteers, students, and home when required
    1. Work with multi-disciplinary team in integrating the client to the community
    1. Supervise and mentor junior Physiotherapists based on AHPC regulations and perform administrative duties as required by THK Therapy Services

    Minimum Requirements

    1. Diploma or Degree in Physiotherapy with a minimum of 3 years experience
    1. AHPC Full Registration
    1. Possess good interpersonal skills and leadership qualities, maintains high standard of quality service and professionalism
    1. Possess good communication skills, positive attitude, good team player, hard working and proactive.
  24. THK Therapy Services – Speech-Language Therapist

    Job Scope

    1. Opportunities to work in different programmes and services such as therapy centres, early intervention programmes, special schools, mainstream preschools
    1. Assess, diagnose, recommend and plan speech-language treatment programs for children aged 0-18
    1. Implement individual and/or group therapy sessions
    1. Manage a range of diagnosis, including autism spectrum disorder, global development delay, speech and language delay, hearing impairment etc.
    1. Work collaboratively with allied health professionals, families and significant others to meet client’s communication and/or feeding needs
    1. Create resources, home programs to facilitate intervention
    1. Conduct parent/caregiver and teacher training

    Minimum Requirements

    1. Bachelor degree or Masters in Speech and Language Therapy
    1. Recognised qualifications by Allied Health Professions Council, Singapore
    1. Excellent communication skills with good command of verbal and written English.
  25. THK Therapy Services – Occupational Therapist (Paediatric and Adult Settings)

     

    Job Scope 

    1. Work with young children aged 2-18 with developmental needs in various settings (Paediatric-based therapist)
    1. Work with older adults with physical, cognitive and mental disabilities in various settings (Adult-based therapist)
    1. Responsible for the implementation of Occupational Therapy services including assessment, care plan, implementation, evaluation, reassessment, coordination and management
    1. Work with clients on an individual basis or groups based on their levels of function and severity of disability in various settings
    1. Conduct training sessions for caregivers, volunteers and other health-care workers
    1. Work with the multi-disciplinary team in integrating the clients into the community

    Minimum Requirements

    1. Bachelor degree or Diploma in Occupational Therapy from an accredited  university recognised by Allied Health Professions Council, Singapore
    1. Excellent communication skills with good command of verbal and written English
    1. Strong commitment and motivation to work with children, adults and caregivers.
  26. THK Pan Disability Centres @ Eunos – Training Officer

     Job Scope

    1. Manage the training program & activities for the visually and the intellectually challenged in the workshop
    1. Work together with the Case Worker and the Occupational Therapist in identifying capabilities and aptitudes of clients and place them under appropriate training
    1. To work with Occupational Therapist’s work-activity analysis and assist in training of clients in specific work skills
    1. To ensure as far as possible that the BPG (Best Practice Guidelines) are adhered to
    1. Perform any other tasks as and when required by the Head of Centre

    Minimum Requirements

    1. GCE ‘N’ Level, ‘O’ Level, ITE or equivalent
  27. THK Home Care Services – Staff Nurse

    Major Duties & Responsibilities

    1. Case assessement for new referrals
    1. Home visit to assess client’s health condition
    1. Provide naso gatric, IDC insertion, wound dressing, NGT, medication
    1. Plan and arrange for follow up care with client/caregiver at end of each visit
    1. Conduct first assessment as appropriate to identify required needs, e.g. referral for Senior Mobility Enabling Fund (SMEF), Community Services or Financial Assistance
    2. Participate and share case studies in case conference
    3. Accept additional responsibilites as directed by Senior or Nurse Manager

    Requirements

    1. Degree/Diploma in Nursing and registered with Singapore Nursing Board as a SRN
    2. Preferably a minimum of 3 yrs of nursing experience
    3. Experience in community or social service setting an advantage
    4. Ability to speak local languages and dialects an advantage
    5. Active team player with strong initiative and good communication skills