THK Family Service Centres
THK Family Service Centres (FSCs) are a key community-based focal point and social service provider for families in need. The objective of FSCs is to promote and improve the social well-being of every individual in the family, at every stage of life. FSCs are staffed with social workers and other professionals to provide a helping hand. Anyone, regardless of age, race, language or religion, can benefit from FSC services. THK currently runs 5 Family Service Centres.
THK FSCs provide the following services:
– Casework & Counselling
Provided by social workers and counsellors, these services help individuals or families resolve their personal, social and emotional difficulties to cope with challenges in life. Available counselling services include marital counselling and pre-marital counselling, and counselling on behavioural problems and child management, family violence, financial difficulties, and interpersonal relationships.
– Information & Referral
FSC staff identifies and assesses the needs of individuals or families and links them with appropriate community resources. Individuals or families can call, walk-in, write or email their queries on personal or family-related issues. They can also obtain information on appropriate community resources or parenting resource materials at the FSCs.
– Community Work
Community Work is concerned about the interface between Family Service Centres (FSCs) and the local community (i.e. residents, grassroots, local businesses, social services, health care providers and religious organisations).
You may wish to find out more information about the individual FSCs’ Community Work efforts under the ‘Centres Info‘ tab.
– Groupwork Programmes
FSCs offer a range of group work interventions catering to different groups in the community to meet their needs.
For more information and registration, please refer here.
THK Family Service Centre @ MacPherson is a community-based social service centre that provides various programmes and services to meet the needs of individuals and families. The centre is open to everyone regardless of race, language or religion.
The Centre was registered with the Commissioner of Charities with effect from 28 July 1993 as a charity under the Charities Act (Cap 37), registration number 0971. On 13 April 1999, the Centre was registered with the Registrar of Societies, ROS 314/98 WEL with a reconstituted Management Committee and a new Constitution.
The Centre has received funds from the National Council of Social Service (NCSS) since 30 Nov 1993. It has been granted full membership by NCSS since 3 September 1999.
Vision:
A forward-looking premier Family Service Centre.
Mission:
We are committed to providing professional multi-dimensional services for the well-being of individuals, families and communities through our holistic and innovative programmes.
Philosophy:
High-Quality Service, Easy Access and Continuity of Service.
Our objectives are:
We provide the following services:
Core Programmes |
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Outreach &Community Engagement |
Neighbourhood OutreachTHK FSC @ MacPherson provides a localised introduction of service information to residents. Through regular door knocking and remote outreach (e.g. centre brochures and e-appointment form in response to COVID-19 measures), the team increases residents’ awareness of help-seeking avenues within the community and empowers them to seek relevant support to meet their needs. Key ProjectsThe team continuously refines Community Work (CW) efforts to meet the needs of the community and the corresponding services which THK FSC can provide or value-add. The passionate CW spirit is exemplified by the team’s active collaboration with community partners to engage the residents and allowing them to gain a comprehensive overview of the services in the community.
The team creatively showcased the plethora of programmes and services by THK Family Services Division through a series of Concept Truck. A range of interactive activities, information panels and photobooths were designed to engage members of the public and increase THK’s presence in the service boundary.
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Networking &Partnerships |
NetworkingTHK FSC @ MacPherson firmly believes in the need to establish and maintain positive relationships with the community partners, with the objective of serving the community. Every year, the team regularly liaised with multiple community organizations (e.g. HDB, Police, CDCs, SSO @ Bedok, Schools, Childcare Centres & etc.) for networking sessions to exchange feedback and resources. Such efforts seek to expand our web of support networks and allow us to provide robust support for the community. PartnershipTHK FSC @ MacPherson works closely with various partners and sponsors to channel resources to vulnerable and needy families – the Centre has collaborated with YWCA and HDB to support clients by providing them with food rations for sustenance. In 2020, the THK FSC @ MacPherson worked with private organisations such as Sakae Holdings to deliver Japanese halal bento sets to clients through the ‘Gift A Meal‘ campaign.
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Operating hours:
Monday, Wednesday & Friday: 9am to 6.30pm
Tuesday & Thursday: 9am to 9pm
Saturday: 9am to 6pm
Closed on Sunday & Public Holidays
Thye Hua Kwan Moral Society was awarded the tender to continue the operation of the then 4PM-MENDAKI Family Service Centre in January 2004. The Centre has been operating since as THK Family Service Centre @ Bedok North.
The Centre aims to promote, maintain and improve the well-being of the people through the provision of a range of quality community-based social services such as:
Core Programmes |
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Outreach &Community Engagement |
Neighbourhood OutreachTHK FSC @ Bedok North provides a localised introduction of service information to residents. Through regular door knocking and remote outreach (e.g. centre brochures and e-appointment form in response to COVID-19 measures), the team increases residents’ awareness of help-seeking avenues within the community and empowers them to seek relevant support to meet their needs. Key ProjectsThe team continuously refines Community Work (CW) efforts to meet the needs of the community and the corresponding services which THK FSC can provide or value-add. The passionate CW spirit is exemplified by the team’s active collaboration with community partners to engage the residents and allowing them to gain a comprehensive overview of the services in the community. 1. THK Mobile Outreach Campaign 2019 (Concept Truck) The team creatively showcased the plethora of programmes and services by THK Family Services Division through a series of Concept Truck. A range of interactive activities, information panels and photobooths were designed to engage members of the public and increase THK’s presence in the service boundary.
2. Community Walks 3. COVID-19 Community Initiatives 2020 |
Networking &Partnerships |
NetworkingTHK FSC @ Bedok North firmly believes in the need to establish and maintain positive relationships with the community partners, with the objective of serving the community. PartnershipThe Centre works closely with various partners and sponsors to channel resources to vulnerable and needy families.
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Mondays to Fridays: 9am to 9pm
Saturday: 9am to 6pm
Address :
Blk 554 Bedok North St 3 #01-241
Singapore 460554
Tel: 64491440
Fax: 62422040
Email: bnfsc@thkmc.org.sg
THK Family Service Centre @ Bukit Panjang provides assistance to individuals and families. It also offers information and referrals to appropriate resources in the community. THK FSC @ Bukit Panjang serves the residents in Bukit Panjang, Cashew-Senja and Zhenghua. The Centre aims to responsive and sensitive and to remain relevant to the needs of the community. The Centre regularly conducts needs assessment activities to identify the welfare and social needs of families in the community. These assessments enable the Centre to formulate strategies in partnering with other agencies to address the needs of the community.
Services
As key providers of professional social intervention to families in need, the Centre provides the following services:
Core Programmes |
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Outreach &Community Engagement |
Neighbourhood OutreachTHK FSC @ Bukit Panjang provides a localised introduction of service information to residents. Through regular door knocking and remote outreach (e.g. centre brochures and e-appointment form in response to COVID-19 measures), the team increases residents’ awareness of help-seeking avenues within the community and empowers them to seek relevant support to meet their needs. Key ProjectsThe team continuously refines CW efforts to meet the needs of the community and the corresponding services which THK FSC can provide or value-add. The passionate CW spirit is exemplified by the team’s active collaboration with community partners to engage the residents and allowing them to gain a comprehensive overview of the services in the community.
The team creatively showcased the plethora of programmes and services by THK Family Services Division through a series of Concept Truck. A range of interactive activities, information panels and photobooths were designed to engage members of the public and increase THK’s presence in the service boundary.
2. Service-Learning Day 2019 The team aims to facilitate the fostering of relationships and opportunities for engagement within the community by opening outreach activities to youth ambassadors and volunteers. In April 2019, a service-learning day was organised collaboratively with Bo Tien Day Activity Centre for the Elderly for our steady pool of youth ambassadors. 3. Carnivals and Block Parties THK FSC @ Bukit Panjang hosts carnivals and block parties, with a series of light-hearted activities catered to residents of all ages. This encourages a time of fun, relaxation and family bonding. Despite the COVID-19 situation, family carnival sessions still go on – online. |
Networking &Partnerships |
NetworkingTHK FSC @ Bukit Panjang firmly believes in the need to establish and maintain positive relationships with the community partners, with the objective of serving the community.
Such efforts seek to expand our web of support networks and allow us to provide robust support for the community.
PartnershipTHK FSC @ Bukit Panjang works closely with various partners and sponsors to channel resources to vulnerable and needy families. |
Mondays, Wednesdays and Fridays : 9am to 6.30pm
Tuesdays and Thursdays : 9am to 9pm
Saturdays : 9am to 6pm
Closed on Sundays and Public Holidays
Address :
Blk 139 Petir Road #01-448
Singapore 670139
Tel: 67671740
Fax: 67672771
Email: bpfsc@thkmc.org.sg
THK Family Service Centre @ Tanjong Pagar was set up in February 1991. It offers professional multi-dimensional services to improve and strengthen the well-being of individuals, families and communities through holistic and innovative programmes. THK FSC @ Tanjong Pagar currently serves individuals, couples and families with diverse needs residing in estates at Tiong Bahru, Jalan Bukit Merah and Cantonment where 2,323 HDB rental units can be found in a total of 11 flats.
The FSC is staffed by professional social workers, counsellors and associates who are qualified to work on specific concerns such as relationship issues, financial hardship and parenting difficulties.
THK FSC @ Tanjong Pagar is aligned with the Code of Social Work Practice or CSWP and it provides Intake, Casework, Group Work and Community Work.
Our Services
We provide the following services:
Core Programmes |
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Outreach &Community Engagement |
Neighbourhood OutreachTHK FSC @ Tanjong Pagar provides a localised introduction of service information to residents. Through regular door knocking and remote outreach (e.g. centre brochures and e-appointment form in response to COVID-19 measures), the team increases residents’ awareness of help-seeking avenues within the community and empowers them to seek relevant support to meet their needs. Key ProjectsThe team continuously refines Community Work (CW) efforts to meet the needs of the community and the corresponding services which THK FSC can provide or value-add. The passionate CW spirit is exemplified by the team’s active collaboration with community partners to engage the residents and allowing them to gain a comprehensive overview of the services in the community.
The team creatively showcased the plethora of programmes and services by THK Family Services Division through a series of Concept Truck. A range of interactive activities, information panels and photobooths were designed to engage members of the public and increase THK’s presence in the service boundary.
2. Community Walks Interested in knowing the community that THK FSC @ Tanjong Pagar is serving, community walks were conducted around the Bukit Merah Central neighbourhood in 2019 to better identify the community assets and to engage homeless persons. |
Networking &Partnerships |
NetworkingTHK FSC @ Tanjong Pagar firmly believes in the need to establish and maintain positive relationships with the community partners, with the objective of serving the community.
Such efforts seek to expand our web of support networks and allow us to provide robust support for the community. PartnershipTHK FSC @ Tanjong Pagar works closely with various partners to channel resources to the vulnerable and needy families.
Needs Assessment/Community Survey |
Operating hours:
Tuesday & Thursday: 9am to 9pm
Monday, Wednesday & Friday: 9am to 6.30pm
Saturday: 9am to 6pm
Closed on Sunday and Public Holidays
Address :
Blk 18 Jalan Membina #04-01
Singapore 164018
Tel: 62706711
Fax: 62709663
Email: tpfsc@thkmc.org.sg
THK FSC @ Jurong started operations in Oct 2013 and provides services and assistance to residents in the neighbourhood by providing information, consultation, casework and counselling on all family matters.
The Centre regularly conducts needs assessment activities to identify the welfare and social needs of families in the community. These assessments enable the Centre to formulate strategies in partnering with other agencies to address the needs of the community.
Services
As key providers of professional social intervention to families in need, the Centre provides the following services:
Core Programmes |
|
Outreach &Community Engagement |
Neighbourhood OutreachTHK FSC @ Jurong provides a localised introduction of service information to residents. Through regular door knocking and remote outreach (e.g. centre brochures and e-appointment form in response to COVID-19 measures), the team increases residents’ awareness of help-seeking avenues within the community and empowers them to seek relevant support to meet their needs. Key ProjectsThe team continuously refines CW efforts to meet the needs of the community and the corresponding services which THK FSC can provide or value-add. The passionate CW spirit is exemplified by the team’s active collaboration with community partners to engage the residents and allowing them to gain a comprehensive overview of the services in the community.
The team creatively showcased the plethora of programmes and services by THK Family Services Division through a series of Concept Truck. A range of interactive activities, information panels and photobooths were designed to engage members of the public and increase THK ’s presence in the service boundary.
2. Our Beloved Seniors Programme (OBSP) OBSP is a community development programme initiated by THK FSC @ Jurong. The programme aims to provide psychoeducation to seniors on the technicality of neurogenesis and on leading a healthy lifestyle. The programme also seeks to help to expand seniors’ social network and improve their social well-being.
Feedback from the participants highlighted that the programme has provided them with a sense of purpose and the ability to be self-reliant. It has also helped to improve their cognitive functioning and increase their knowledge in multiple aspects of their lives. The team aims to train and duplicate this programme with the community partners to benefit more residents in the community.
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Networking &Partnerships |
NetworkingTHK FSC @ Jurong firmly believes in the need to establish and maintain positive relationships with the community partners, with the objective of serving the community. The team works closely with multiple community organisations (e.g. South West CDC, grassroots, HDB, The Food Bank Singapore, Tasek Jurong Limited, and NTUC Health Senior Activity Centre @ Boon Lay etc.) for networking sessions to exchange feedback and resources. Such efforts seek to expand our web of support networks and allow us to provide robust support for the community. PartnershipTHK FSC @ Jurong works closely with various partners and sponsors to channel resources to vulnerable and needy families. 1. Collaboration with South West Community Development Council (SWCDC) The team worked closely with SWCDC on various projects to broker resources and benefit clients and their families who are in need.
2. Collaboration with Grassroots 3. The Food Bank Fresh Food Truck 4. Red Cross Project R.I.C.E 2020 |
Operating hours:
Monday, Wednesday, and Friday: 9.00am to 6.30pm
Tuesday and Thursday: 9.00am to 9.00pm
Saturday: 9am to 6pm
Closed on Sundays and Public Holidays
Address :
Blk 183B Boon Lay Ave, #01-716
Singapore 642183
Tel: 6716 9466
Fax: 6261 8187
Email: jurongfsc@thkmc.org.sg
THK Family Service Centres