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A Quantitative Study of Client Outcomes from Casework and Counselling Services

The current study aimed to examine clients’ outcomes through social work interventions using client profile and progress reports generated by Social Service Net (SSNet) from Financial Years 2018 to 2020. The study also sought to assess and identify prominent factors associated with variations in client outcomes, including Code of Social Work Practice (CSWP) groupings, demographic variables (age, gender, marital status, etc.) and service-related factors.